Best price guarantee
7 day returns
About Casa Bathroomware
Casa Bathroomware has been the industry leading bathroomware outlet for over 15 years. Supplying Australian households with high quality bathroom basins, toilets, tapware and more, right from our Brisbane warehouse. Each of our products are either discontinued lines, warranty seconds, or factory seconds in new condition. We deliver genuine savings on new, high quality bathroom products, enabling you to receive the best products at unbeatable prices. If you have any questions, feel free to contact our friendly team via our contact page.
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Frequently asked questions
At Casa Bathroomware we offer our wide range of bathroom products for extremely low prices. This is to the point where we believe you won’t find a better price anywhere. How do we do it? Each of our products are either discontinued lines, or warranty and factory seconds. Every product we sell is in new condition with a limited warranty. Because of this, we are able to obtain each product at extremely low prices, and by extension, provide it to our customers for a low price. This means you can get high quality Italian designed bathroom furniture in Australia at the lowest price possible.
We guarantee that you won’t find a cheaper price on any of our bathroom products. If you do find a lower price on any of our bathroom products from an Australian retailer, we will match it. Send us a direct link to the website or a screenshot showing the current price and where you found it. You can send this to us directly at [email protected]
As we always aim to provide the lowest price, we will match any genuine offer whenever we can. To do so we require the following for the product and price:
- The product for price match must be identical, brand new and in box.
- The product must be in stock or readily available with an authorised reseller. This means that the bathroomware product cannot be sold at an auction, a group buying site, clearance sites, daily deals sites, run-out stock or wholesale distributors.
- The product must be available to purchase on the Casa Bathroomware website
- The price must be publicly advertised.
- If the lower price includes a service we do not provide, we will match the price but will not match the service.
You are welcome to pick up your bathroomware order from our Brisbane warehouse. When checking out on the order page simply select pick up as your delivery method. You will not be charged a delivery fee. Contact us on +61 7 3054 5904 to arrange a pick-up time. As we do not have the space to hold your order for long periods of time, you will need to pick your order up as soon as possible. When you arrive at our warehouse at the agreed upon time, simply provide your order number and we will be able to provide you with your order.
We deliver across most of Australia. So, whether you live in a state capital or a regional town you can have access to high quality bathroomware at a low price. If you are unsure whether we deliver to your area send us an email at [email protected] For all deliveries there must be someone present to sign and accept the products.
We accept a wide range of payment methods including Visa, Mastercard, AMEX, and PayPal. You will be able to pay through our secure payment gateway which utilises Stripe to keep your details safe and secure. All payments are processed fast so you will be able to receive your order quickly.
We offer each of our customers a 7 day returns policy. Any unopened products can be returned free of charge 7 days after purchase. If the product has been opened, a 20% restocking fee will apply. To commence the return process please contact our support team on +61 7 3054 5904, or email us at [email protected] Freight arrangements are the customer’s responsibility. You can read more about our returns policy on our warranty page here.
Each product we sell at Casa Bathroomware is covered under a manufacturers warranty. Due to this, the manufacturer is responsible for handling the warranty. Casa Bathroomware will assist each of our customers, who need to make a warranty claim, in getting into contact with the correct manufacturer. If you have any questions regarding the warranty, speak to the manufacturer of the bathroom products you purchased. For more information regarding warranties, and damage or faulty goods feel free to consult our warranties page here.
We aim to begin shipping your bathroomware as soon as possible. When we receive payment we will begin preparing your order to ship. Usually, we aim to have orders ready to ship within 24 business hours maximum after the order has been received. From there, shipping times will be determined by a range of factors. This includes the shipping you choose (express or standard), how far away you are from our warehouse, and your location within Australia. We cannot guarantee any shipping time, however we aim for it to be as fast as possible. You should consult with the postal provider as to your estimated shipping time.
If you want high quality, Italian designed bathroomware at an affordable price, we are the retailer you are looking for. At Casa Bathroomware we are extremely focused on ensuring each of our customers receive the best price possible on their bathroomware without having to sacrifice on quality. But there is more to us than price. We have had 15 years in the bathroomware industry. In this time, we have explored a range of bathroomware products and brands. Now we use this experience to handpick the best products, which meet modern, timeless design standards, to always deliver a fantastic experience for our customers.
This is all matched with our guarantees, including the best price, Australian owned and run, fast delivery times, and 7 day returns. You can have peace of mind knowing that Casa Bathroomware will deliver you the best bathroom product experience.